FAQs

Booking Questions

How early can I arrive for my appointment?

We ask that you arrive no more than 15 minutes before your scheduled appointment time.

Do you accept hsa and fsa payments?

Yes, Rubicon is eligible for FSA and HSA payment. Just make sure to check with your provider for any documentation or restrictions they may require.

How long after my appointment can I occupy the room?

You are allowed to occupy the room for a maximum of 15 minutes after your 90 minute session has ended. If you take longer then 15 mins to exit the room we have the right to charge you $35 for a additional float session slot since you are occupying the room beyond the allotted time.

Do you do walk-ins?

Walk-ins are difficult (often impossible) to accommodate for many reasons, so we ask that you please book an appointment.

What is Rubicon’s cancellation policy?

Rubicon Float Studio is committed to providing all of our clients with exceptional service. When a client cancels without giving enough notice, they prevent another customer from being able to book in that time slot. To ensure fairness to all parties, we require no less than 12 hours notice for any canceled appointments. If cancellation occurs with less than 12 hours notice, we reserve the right to charge a $25 fee for the appointment. In the event of a missed appointment with no notice given (a “no call no show” cancellation), we reserve the right to charge for the full value of the appointment. If you are using a certificate to pay for services, the certificate will be marked as used.

Please arrive no later than 5 minutes before your scheduled appointment. Late arrivals may result in a shortened or forfeited appointment time, as we cannot adversely affect our other guests. If you are more than 10 mins late, we will have to reschedule your float session. We will not shorten your session or delay future sessions to accommodate a late arrival. If you are 5 minutes late and you have not called us to let us know, we reserve the right to give your float room away to walk-in clients.

How do I book a float?

Sessions are by booked by appointment – please check for an available time slot in our booking tool.

General Float Questions

Can I float if I just got a tattoo?

If you just got a tattoo please don’t float until it is completely healed. We recommend 6 weeks minimum before you float. Can’t wait to see your new ink!

How long after my appointment can I occupy the room?

I dye my hair, can I still float?

We ask that you wait at least 2 weeks in between a dye job and a float session; this will preserve the color of your hair, and prevent any stain damage to our tanks.

Can I float if I’m on my period?

Sure! Some guests find it can help in dealing with stress and cramps. We just ask that you bring the same provisions that you would use while swimming.

Is there a drowning risk?

Nope. There is over 1,000 lbs. of Epsom salts dissolved in the water, and the body’s natural buoyancy causes you to float effortlessly. Even if you fall asleep (which some people do).

What if I’m claustrophobic?

This is a common concern from first-time floaters; you’re not alone, and most people find that there’s really nothing to fear as the feeling of floating is so calming and liberating that their fear floats away quickly (pun intended). You have total control over your situation. There’s a light in the tank if you desire it. If you want music playing through your entire session, we can do that too. Most importantly, you can easily get out anytime you want. 100% control.

Will I hallucinate?

When the body and mind are isolated away from noise, light, and gravity’s effects, you give yourself a chance to truly relax. During this time, the brain can enter what’s called the Theta State, which is a period of slower brain wave activity – you experience this all the time just prior to falling asleep or when you daydream. People who are prone to bursts of creativity in this state have reported seeing colors/imagery, or hearing music/sounds; but it’s entirely up to what your brain would do anyway, and is not like taking a hallucinogen.

Do I need to do anything to prepare?

Don’t shave or wax about 24 hours prior to floating to avoid irritating your skin. Don’t drink caffeine about 3 hours prior to floating, as it will prevent your brain from relaxing. Eat something light about 90 minutes before your session; floating while either hungry or digesting a big meal can be uncomfortable or distracting.

What do I do when I’m inside the tank?

Many of our guests meditate to help the mind and body relax, and while it’s encouraged, it’s not required by any means. Stillness is the most important thing. If you find you are getting restless or having trouble fighting boredom, try counting your breaths up to 100. Try thinking about the solution to a problem, or brainstorm a creative task for work. Try building a mental shopping list. Trust us, the rewards at the end of the session are worth the wait.

How long is the float session?

Your session will be 90 minutes, but if it’s your first time with us, please arrive 15 minutes early to check in.

What is floating and what does it do?

Great question, and one that we always receive! It is a tool and a practice that helps the body and mind recover, refresh, and rejuvenate. We’ve put together a great source of information on this that you can find here.

Questions About Rubicon

What do you dissolve in the water?

We dissolve 1,400lbs of Epson Salt in 300 gallons of water. Also known as magnesium sulfate. It is not the same taste as sodium chloride/table salt. Epsom Salt has a slightly soapy/bitter taste.

Epsom Salts are industry standard for float tanks since sensory deprivation was first being studied in universities and labs in the 50-60’s trough today.

We source our Epsom Salt from a local company called Salt Works in Woodinville. They provide USP grade Epsom Salt of a high-quality standard.

How is Rubicon different from other float centers?

At Rubicon, we’re obviously big fans and proponents of floating, having floated in a wide range of centers and tanks. We also pride ourselves in our distinguished taste, as we want our float experiences to feel luxurious. We have spent much time, resources, and research into ensuring your float suite is remarkable. Through sound-proofing designs by top acoustical engineers, to comfortable and environmentally friendly water-efficient showers, to meticulous attention to the temperature and humidity levels in the tank, no detail has gone overlooked. We are confident that you will agree: Rubicon provides the most luxurious, comfortable, private float experience available anywhere.

How long is the float session?

Your session will be 90 minutes, but if it’s your first time with us, please arrive 5 minutes early to check in.