What is Rubicon’s cancellation policy?

Rubicon Float Studio is committed to providing all of our clients with exceptional service. When a client cancels without giving enough notice, they prevent another customer from being able to book in that time slot. To ensure fairness to all parties, we require no less than 24 hours notice for any canceled appointments. If cancellation occurs with less than 24 hours notice, we reserve the right to charge a $25 fee for the appointment. In the event of a missed appointment with no notice given (a “no call no show” cancellation), we reserve the right to charge for the full value of the appointment.

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